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Jurnal Pendidikan Humaniora

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    Abstract

    The present study explored verbal and nonverbal communication strategies (CSs) employed by learners both as message senders (speakers) and as message receivers (listeners) in English in a speaking class. It employed a qualitative design with an ethonography of communication approach in a limited situation setting (speaking class). Thirty two students taking Speaking II subject at the English Education of IKIP Mataram were selected by using a purposeful technique. The techniques used to collect data consisted of non-participant observation and video recording. The research findings showed that there were eleven verbal CSs employed by message senders and six nonverbal. Furthermore, on the learners’ strategies to deal with communication problems encountered by message receivers (listeners) were found as many as seven verbal strategies and seven nonverbal strategies.

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