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Jurnal Pendidikan Humaniora

Abstract

This study is intended to develop a textbook for pre-service flight attendant students having training in the flight attendant training center. The developed textbook is based on the existing syllabus and need analysis period. The developmental research from Borg and Gall is implemented. The needs survey is implemented to pre-service students, ESP teachers in Sekar Gegani, and experienced flight attendants. The developed product contains ten units related to actual working atmosphere in-flight. They are: 1) Pre-flight briefing 2) Boarding, 3) Announcement 4) Before Take- off, 5) Meal Service, 6) Dealing with problem, 7) Sales on board, 8) Emergency, 9) Disembarking, and 10) Getting a job.

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