Abstract
The Focus is to describes: (1) services quality, (2) teachers and staffs quality, (3) facilities quality. This study used a qualitative approach with multi-site study design. The data was collected using the interviews, observation, and documents techniques. The data analysis use individual and cross-site analysis. Checking the validity of the data used credibility, dependability, confirmability. The findings were (1) the services quality: the intracurriculum by learning based IT, LCD and wifi are in the classrooms; the extracurriculum get much medaly rewards; and BK services was good, the breaking low; (b) teachers and staffs quality, increases by such workshops, trainings, MGMP, and supervision; (c) the quality of facilies was improve such as library, laboratory, facility of sports, mushalla, students cooperation, canteen, UKS.
First Page
389
Last Page
398
Recommended Citation
Nurhasanah, Nurhasanah; Sonhadji, Ahmad; and Imron, K.H. Ali
(2016)
"Implementasi Kepemimpinan Kepala MAN dalam Membangun Budaya Mutu di Kota Mataram,"
Jurnal Pendidikan: Teori, Penelitian, dan Pengembangan: Vol. 1:
No.
3, Article 12.
DOI: https://doi.org/10.17977/jp.v1i3.6165
Available at:
https://citeus.um.ac.id/jptpp/vol1/iss3/12